These Terms & Conditions govern your access to and use of the aiplay88 platform. By registering an account or placing any wager on aiplay88, you confirm that you have read, understood, and agreed to all provisions set out herein.
Welcome to aiplay88. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "Member") and aiplay88 ("we", "us", "our", "the Platform") governing your access to and use of all services, games, betting markets, features, and content provided through the aiplay88 website and any associated mobile applications.
aiplay88 operates as an English-language online gaming and sports betting platform serving players in Malaysia and other permitted jurisdictions. All services are provided in Malaysian Ringgit (MYR) and are designed to meet the expectations of Malaysian users, including support for local payment methods such as Touch 'n Go eWallet, DuitNow, FPX, and major Malaysian banking institutions.
These Terms should be read in conjunction with our Privacy Policy and our Responsible Gambling Policy, both of which are incorporated by reference into this Agreement.
For the purposes of these Terms, the following definitions apply:
Access to and use of the aiplay88 platform is strictly restricted to individuals aged 21 years or older. This requirement is non-negotiable and applies to all registered Members regardless of jurisdiction. By registering an account, you represent and warrant that you are at least 21 years of age at the time of registration and at all times during which your account remains active.
aiplay88 provides services primarily to users in Malaysia, including residents of Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, Kota Kinabalu, and other cities and states across the country. It is the Member's sole responsibility to determine whether accessing or using the platform is lawful in their jurisdiction. aiplay88 reserves the right to restrict or refuse access to users from any jurisdiction at any time without prior notice.
Each individual is permitted to hold only one registered account on the aiplay88 platform. The creation of multiple accounts — whether in the same name, under aliases, using shared devices, or through any other means — is strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of associated balances.
Accounts are for personal, non-commercial use only. Members may not use their accounts on behalf of any third party, operate accounts as part of a syndicate, or transfer account ownership to another individual in any circumstance.
To register an account on aiplay88, you must provide accurate, complete, and up-to-date personal information, including but not limited to your full legal name, date of birth, residential address (including city and postcode), and a valid contact email address. You must notify aiplay88 promptly of any changes to your registered information.
aiplay88 is required to verify the identity of all Members as part of its anti-money laundering (AML) and responsible gambling obligations. We may request any of the following documents at any time:
Failure to provide requested KYC documentation within a reasonable period may result in the temporary or permanent restriction of your account, including suspension of withdrawal functionality.
You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your account details with any third party. aiplay88 will not be liable for any loss or damage arising from unauthorised access to your account caused by your failure to adequately protect your login credentials. We strongly recommend enabling two-factor authentication (2FA) on your account.
aiplay88 supports a range of MYR-denominated deposit and withdrawal methods specifically selected for Malaysian players, including:
The minimum deposit amount is RM30 per transaction for most payment methods. Specific minimum amounts for certain payment methods may differ and are displayed at the point of transaction.
Withdrawal requests are subject to KYC verification and will be processed in accordance with the applicable processing timelines. Standard MYR bank transfers and e-wallet withdrawals are typically processed within the same business day. Cryptocurrency withdrawals may take longer depending on prevailing network conditions. aiplay88 reserves the right to conduct enhanced due diligence checks on any withdrawal request, which may result in additional processing time.
All deposits and withdrawals are subject to AML monitoring. Withdrawals must be made to the same payment method used for the corresponding deposit wherever technically possible. aiplay88 reserves the right to request source-of-funds documentation for any deposit or withdrawal that triggers AML thresholds under applicable regulations.
aiplay88 offers various promotional bonuses to registered Members, including welcome bonuses, reload bonuses, cashback, and VIP loyalty rewards. All bonuses are subject to the specific terms and conditions published for each individual promotion, and those specific terms shall prevail in the event of any conflict with these general Terms.
Unless stated otherwise in a promotion's specific terms, Bonus Funds are subject to a minimum wagering requirement before they or any associated winnings may be withdrawn. Wagering requirements are typically expressed as a multiple of the bonus amount (e.g., "20x wagering" means the total qualifying bet volume must equal 20 times the bonus amount). Real Money Funds in your account are not subject to wagering requirements unless specifically stated.
aiplay88 monitors accounts for bonus abuse, including but not limited to: claiming multiple bonuses using related accounts, placing low-risk or hedged bets designed solely to fulfil wagering requirements, or exploiting technical errors. aiplay88 reserves the right to void bonuses and associated winnings, and to suspend or terminate accounts found to be engaged in bonus abuse.
The aiplay88 six-tier VIP Program (Bronze, Silver, Gold, Platinum, Diamond, and Royal Black Diamond) provides loyalty rewards based on monthly wagering volume. Tier progression and rewards are determined at the sole discretion of aiplay88 and may be amended from time to time. VIP tier status does not constitute a contractual entitlement to any specific reward level.
aiplay88 reserves the right to refuse, limit, or void any bet at its sole discretion, including where: the bet is placed in excess of applicable stake limits; a technical error has affected the display of odds or game outcomes; or there is reasonable suspicion of fraudulent or collusive conduct.
Minimum and maximum stake limits apply to all betting and gaming activities on aiplay88. These limits vary by game type, market, and account status. Current stake limits are displayed at the point of betting within the relevant game or sports market.
Game and bet outcomes are determined by certified RNG software (for casino games) or by official sports results (for sports betting markets). In the event of a dispute regarding an outcome, the records held by aiplay88's system shall be considered the primary source of truth, subject to review in cases of documented technical failure.
aiplay88 is not responsible for losses incurred as a result of network disconnections, power failures, or other interruptions outside of the platform's control. Where a mid-game disconnection occurs, the platform's server-side records of the game state at the point of disconnection shall be used to determine the outcome.
The following activities are strictly prohibited on the aiplay88 platform and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:
aiplay88 is committed to the promotion of responsible gambling practices. We believe that gambling is a form of entertainment and should never be pursued as a means of generating income or resolving financial difficulties.
aiplay88 provides the following responsible gambling tools to all registered Members:
For more information on responsible gambling tools and external support resources, please visit our dedicated Responsible Gambling page.
All content on the aiplay88 platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, software, and data compilations, is the property of aiplay88 or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. You may not reproduce, distribute, transmit, publish, or commercially exploit any content from the aiplay88 platform without express prior written consent from aiplay88.
To the fullest extent permitted by applicable law, aiplay88 and its directors, officers, employees, affiliates, and licensors shall not be liable for:
aiplay88's total aggregate liability to any Member under or in connection with these Terms shall not exceed the total amount deposited by that Member in the six months preceding the relevant claim.
aiplay88 reserves the right to suspend or terminate any account at any time, with or without notice, where it reasonably suspects or determines that a Member has breached these Terms, engaged in fraudulent conduct, is subject to a self-exclusion order, or where required by applicable law or regulation.
Members may request the closure of their account at any time by contacting our support team. Upon account closure, any outstanding Real Money Balance (subject to KYC clearance) will be returned to the Member via their registered payment method. Bonus Funds that have not met applicable wagering requirements will be forfeited upon closure.
aiplay88 reserves the right to amend, update, or modify these Terms at any time. Where material changes are made, we will endeavour to notify registered Members via their registered email address or a prominent notice on the platform. Your continued use of the aiplay88 platform following the publication of any amended Terms constitutes your acceptance of those changes. We recommend reviewing these Terms periodically.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which aiplay88 holds its operating licence. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction, unless an alternative dispute resolution mechanism has been agreed in writing between the parties.
Nothing in this clause shall prevent aiplay88 from seeking injunctive or other equitable relief in any court of competent jurisdiction.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the aiplay88 platform, please contact our support team using the details below:
We aim to respond to all email enquiries within 48 business hours. For urgent account-related matters, we recommend using the live chat service for the fastest response.
A summary of what aiplay88 commits to you as a Member — and what we ask of you in return.
All games operate on certified RNG systems. Odds are displayed clearly before any bet is placed. Bonus terms are published in full with no hidden conditions.
We enforce the 21+ minimum age requirement rigorously through KYC verification. Any account linked to an underage user is immediately closed and funds forfeited.
All transactions are processed in Malaysian Ringgit with no currency conversion fees. Minimum deposit is RM30. Withdrawals are processed same-day for most MYR methods.
aiplay88 complies with applicable anti-money laundering regulations. KYC checks are conducted on all accounts, and suspicious transactions are reported as required by law.
Deposit limits, loss limits, session reminders, and self-exclusion are available to every Member. We proactively encourage their use and never market aggressively to vulnerable players.
Our support team operates from 9 AM to 3 AM MYT via live chat. Email queries at [email protected] are answered within 48 business hours — no bots, real humans.
Our support team is available daily from 9 AM to 3 AM MYT. You can also find answers to the most common questions in our FAQ section.
For players aged 21 and above only. Please gamble responsibly.